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Imagine this: You’re leading a team meeting, and tensions are running high due to an upcoming deadline. One team member, Sarah, speaks abruptly and criticizes a colleague’s approach. Without emotional intelligence, you might react defensively, exacer...

Burnout is a growing concern in the modern workplace, affecting employees at all levels. Defined by the World Health Organisation as a syndrome resulting from chronic workplace stress that has not been successfully managed, burnout can lead to physic...